Privacy Policy and Content Warning Terms of Agreement Interpretation: Words with capitalized initial letters have meanings defined under specific conditions. The definitions apply equally whether they appear in singular or plural form. Definitions for this Privacy Policy: Account: A unique account created for you to access our Service or parts of our Service. Company: Refers to LittleFlowerProductions, located at 6781D Kawaihau Road, and may be referred to as "the Company", "We", "Us", or "Our" in this Agreement. Cookies: Small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history among other uses. Country: Refers to Hawaii, United States. Device: Any device capable of accessing the Service, such as a computer, cellphone, or digital tablet. Personal Data: Information that relates to an identified or identifiable individual. Service: Refers to the Website. Service Provider: Any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals employed by the Company to facilitate the Service, perform related services, or assist in analyzing the Service's usage. Usage Data: Data collected automatically, either generated by using the Service or from the Service infrastructure itself. Website: Refers to Empire of Ice, accessible from https://empireofice.org. You: The individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service. Collecting and Using Your Personal Data Types of Data Collected: Personal Data: We may ask you to provide personally identifiable information, such as your email address, first name, and last name. Usage Data: Automatically collected when using the Service, including details like your Device's IP address, browser type, and more. Tracking Technologies and Cookies: We use Cookies and similar technologies to track activity on our Service and store information. This includes: Cookies: Small files placed on your Device. You may refuse Cookies, but this may affect your ability to use parts of our Service. Web Beacons: Small electronic files used to count users or record website statistics. Use of Your Personal Data: The Company may use Personal Data for purposes such as providing and maintaining our Service, managing your Account, contacting you, and more. Sharing Your Personal Information: We may share your information with Service Providers, Affiliates, business partners, other users, or with your consent. Retention and Transfer of Personal Data: Your Personal Data will be retained only as long as necessary and may be transferred to locations outside your jurisdiction. Disclosure of Your Personal Data: Your data may be disclosed for business transactions, legal obligations, or to protect the Company and its users. Children’s Privacy: Our Service is not intended for anyone under the age of 18. We do not knowingly collect data from minors. Content Warning: By entering this site, you acknowledge that it contains content not suitable for individuals under 18, including depictions of violence, sexual situations, and more. Viewer discretion is advised. Links to Other Websites: Our Service may contain links to external websites. We advise reviewing their Privacy Policies as we have no control over their content or practices. Security of Your Personal Data: While we strive to protect your Personal Data, no method of transmission over the Internet is 100% secure. Changes to this Privacy Policy: We may update this Privacy Policy periodically. Changes are effective when posted on this page. Contact Us: For questions about this Privacy Policy, contact us at: Email: MyLittleFlowerproductions@gmail.com Customers are responsible for providing accurate shipping and billing information. By completing a purchase, customers confirm they are of legal age to purchase restricted items (e.g., adult products). Customers agree to comply with all local laws regarding the purchase and use of products. Terms & Conditions Effective Date: January 1, 2025 Last Updated: September 1, 2025 By using our website and services, you agree to the following terms: Age Restrictions: You must be 18 years or older to purchase certain items or access restricted content. Content Warning: Some products and content may include explicit material. Viewer and buyer discretion is advised. Legal Compliance: Customers are responsible for ensuring compliance with local laws regarding the purchase and use of our products. Liability: LittleFlowerProductions LLC is not responsible for misuse of products or failure to comply with local regulations. Policy Updates: These terms are subject to change. Updates will be posted here with a "Last Updated" date. Effective Date: January 1, 2025 Last Updated: September 1, 2025 We value your privacy and are committed to protecting your personal information. Key points: Data Collection: We collect personal data to fulfill orders, improve services, and communicate with customers. Security: While we use commercially reasonable methods to protect your data, no method is 100% secure. Third-Party Links: Our site may include links to third-party websites. We are not responsible for their content or privacy policies. Updates: This policy is subject to updates. Changes will be posted here with a "Last Updated" date. Effective Date: January 1, 2025 Last Updated: September 1, 2025 At LittleFlowerProductions LLC, we uphold a strict no-refund and no-exchange policy. Please review the details below: All Sales Final: All purchases, including physical and digital products, are final. Refunds, returns, and exchanges are not accepted except under extremely rare circumstances, which will be evaluated on a case-by-case basis. Defective Products: If you receive a defective product, please refer to the instructions provided on the product packaging and contact the manufacturer directly. LittleFlowerProductions LLC is not liable for manufacturing defects or warranty claims. Exceptions: Exceptions to this policy are rare and will only be granted if there is a clear error on our part (e.g., shipping the wrong item). Customers must contact us within 7 days of receiving their order to report such issues. Digital Products: All digital product sales are final. No refunds or exchanges will be provided for digital files. Customers are responsible for ensuring compatibility with their devices before purchase. Effective Date: January 1, 2025 Last Updated: September 1, 2025 Digital products are subject to the following terms: Non-Refundable: All digital product sales are final and non-refundable. Compatibility: Customers are responsible for ensuring compatibility with their devices before purchase. Unauthorized Sharing: Sharing or distributing digital files without authorization is strictly prohibited. Effective Date: January 1, 2025 Last Updated: September 1, 2025 At LittleFlowerProductions LLC, we are committed to ensuring timely and secure delivery of your orders. Shipping Fees: Customers are responsible for all shipping charges. A $5.00 reshipping fee applies to packages with incorrect addresses provided by the customer. Shipping Locations: Domestic Shipping: Available to all U.S. locations, including territories. International Shipping: Select international shipping is available. Customers are responsible for customs duties, taxes, and additional fees. Restricted Items: Certain products, such as Satisfyer items, are only available for shipping within the United States. Shipping to PO Boxes: We strive to accommodate customers in rural areas or those without a street address. While some carriers (e.g., FedEx, UPS) cannot deliver to PO Boxes, we will use USPS whenever possible to fulfill orders to PO Boxes. Certain items or shipping methods may not be eligible for PO Box delivery due to carrier or product restrictions. If this applies, we will contact you to arrange an alternative solution. Order Fulfillment: Orders are processed within 24 hours on business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays will be processed and shipped on the next business day. Delivery Timeframes: Standard Domestic Shipping: 3–7 business days. Expedited Domestic Shipping: 1–3 business days. International Shipping: 7–21 business days, depending on the destination and customs processing. Undeliverable Packages: A 20% restocking fee applies to undeliverable packages returned to us. Reshipping is available for a $5.00 fee. Mistakes by Us: If we make an error (e.g., shipping the wrong item or incorrect quantity), we will correct it at our cost. Customers must contact us within 7 days of receiving their order to report such issues. Force Majeure: We are not responsible for delays caused by events beyond our control, including but not limited to: Natural disasters (e.g., hurricanes, earthquakes, floods). Acts of war or terrorism. Carrier service disruptions. Tracking and Notifications: Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.